Our Story

Service Sphere is a privately owned family business, part of University Food Group, that has been servicing the hospitality industry for over 50 years.  After investing in a Melbourne based coffee business in the late 1990s, our founder Eusebio Marcocci (in partnership with his son Maurizio) saw a gap in the market for coffee equipment and service which gave birth to Service Sphere.  Service Sphere has now been operational for over 14 years representing some of the world’s leading equipment brands, and servicing some of the largest coffee roasters and chains in Australia.

Service Sphere has grown to become an industry leader in the national supply of Coffee Equipment, Preventative Service, Genuine Spare Parts, and Technical Training in Australia.  Service Sphere holds the Australian agencies for many world leading brands including LaCimbali and Casadio Espresso Machines, Eureka Grinders, Eversys Super Automatics, Bravilor Bonamat Bulk Brewers and Rheavendors Coffee Vending Machines. These brands, coupled with industry leading infrastructure, and the implementation of the latest technology, offer a true national solution to the coffee industry.

Service Sphere specialises in the supply and service of national coffee roasters and franchise groups, offering customised preventative maintenance solutions. Tailored preventative maintenance schedules are implemented with a 24/7 reactive service program through a comprehensive national network of factory-trained technicians; and range from planning and consultancy, equipment procurement, inventory and asset management, preventative maintenance, parts and ad hoc services.

Passion, growth and predictability are our core company values that all members of the team at Service Sphere strongly believe in.  We have a dynamic team of multi-skilled industry leaders with a passion for great coffee and high quality customer service.  Our management team have been working in the business for 20 years and regularly travel internationally sourcing the latest in high quality equipment and processes. 

From small machines suitable for homes, to large machines for the hospitality industry, Service Sphere has you covered!

Call, visit or email us today. With Service Sphere, when it comes to coffee equipment, you can profit from our experience.  We invite you to explore our website and encourage you to Sign Up to our database. Click Here to contact us.